Engineering Support Desk

Calibration, Field Repairs & SLAs

Keeping your monitoring loops reliable. Our technicians scope on-site maintenance, calibration, repairs, and operator training against the instrument, method, and site requirements before work begins.

Faridabad Zone: Agreement-ledDelhi NCR: Agreement-ledNorthern India: Agreement-led

Service Breakdown

What we offer

Installation & Commissioning

Full mechanical mounting, sample line run-outs, cabinet alignment, and electric cabling for extractive stack systems or analyzers.

Response SLA

Completed within 3–5 days from delivery

Indicative Fee

Custom quote based on site layout

Service Checklist

1Site readiness audit and mechanical sizing checks
2Gas sampling probe positioning and sample lines pathing
3Electrical integrations & analyzer rack alignment
4Official startup run & diagnostics recording

Coverage & Response Times

Faridabad ZoneAgreement-led
Delhi NCRAgreement-led
Northern IndiaAgreement-led

AMC Benefits

• Priority dispatch queue
• Quarterly preventive visits
• Free consumables kit
• 24/7 phone support

Coverage Infrastructure

Northern India Service Hubs

HQ Response SLA: 4 Hours

Click on a hub node to check regional SLA

Primary Support Node

Delhi NCR (Faridabad Hub)

By service agreement

Primary engineering headquarter. Full stock of spares and replacement probes.

District / Area Coverage Details:

Delhi, Faridabad, Gurugram, Noida, Ghaziabad, Kundli

Custom SLA Dispatch:For complex multi-site telemetry installations (CPCB Red Category), we provide custom SLA frameworks guaranteeing dedicated resident engineers and onsite calibration cylinder backups.

Engineering Dispatch

Request Service or Calibration

Submit details of your installation, calibration, or emergency field maintenance. Our coordinators will reach out within the SLA window.